Privacy Policy

We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.

By using this website, you signify your acceptance of this Privacy policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed as your acceptance of those changes.

UAB Pronko Consulting. (hereinafter referred to as “we“ or „Pronko Consulting“) is a provider of Magento extensions or other products and services. This Privacy Policy governs the manner in which www.pronkoconsulting.com (“Site) collects, uses, maintains and discloses information collected from users (each, a "User"). This privacy policy applies to the Site, any and all products and services offered on www.pronkoconsulting.com. For the purpose of this Site, the “User” shall be any person entered onto the Site, including, but not limited to, subscribers to our newsletter, and the “Client” shall be any person who has registered with the Site. The terms of these privacy policies apply to you whenever you access the content and / or service we provide, regardless of which device (computer, cell phone, tablet, TV, etc.) you use.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, subscribe to the newsletter and contact us. Website usage information is collected using cookies.

a. Personal Data via our websites

The following information is collected upon placing an order with Pronko Consulting: first and last name, e-mail address, billing details. We require this information to enter into a binding contract (which is a purchase of our products), to issue invoices, credit memos, and other legal documents. This information is stored for legal reasons.

b. Usage information in relation to our Services and Products collected automatically

When you use our Services and Products, we may collect certain information automatically from your devices such as your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), user ID, and other technical information. We may also collect information about how your device has interacted with our Services and Products, including the pages accessed and links clicked.

Collecting this information enables us to better understand the visitors who come to our Site, where they come from, and what content on our Site is of interest to them. We use this information for purposes such as our internal analytics purposes to improve the quality and relevance of our Services and Product to our visitors, as well as marketing.

c. Personal Data obtained from third parties

We may receive Personal Data about you from third parties. We have checked that such third-party companies have an appropriate legal basis to provide us that data, be that your consent, a legitimate business interest, or are otherwise legally permitted or required to disclose your Personal Data.  Third-party companies may supply us with Personal Data, such as your name, e-mail and mailing address information in order to help us establish an account or fulfill orders. Our third party company relationships help us to update, expand, and analyze our Personal Data records, identify new customers, optimize our Site and Services, create more tailored advertising to provide services that may be of interest to you. When we receive Personal Data about you from a third party, we will apply the principles outlined in this General Privacy Notice when dealing with your information. Personal Data that we collect from third party sources includes:

  • Third-party providers of business contact information, including email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, LinkedIn URLs and custom profiles, for purposes of targeted advertising, delivering relevant email content, event promotion, and profiling;

  • Platforms such as GitHub, to manage code check-ins and pull requests. If you participate in an open-source or community development project, we may associate your code repository username with your community account so we can inform you of program changes that are important to your participation or relating to additional security requirements.

  • Third parties on whose site we may make available a Pronko Consulting whitepaper for download and where you will be prompted to input personal information in order to access such a document.

  • Third parties that may host an event of which we participate in or are a sponsor.

How will we use the information about you?

We collect information about you to process your order, manage your account, and, if you agree, to e-mail you about the status of your order, status of your payment, delivery instructions, information about other products and services we think may be of interest to you.

We use your information collected from the website to personalize your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may provide you with the purchased services and deliver purchased products.

Pronko Consulting will not share your information for marketing purposes with companies outside the group.

In processing your order, we may use information from fraud protection agencies.

How long do we store the information?

We store your personal information (such as name and e-mail address) for as long as you use our extensions or services. This allows you do be able to download free updates and to contact us for support. We store billing details of your company for 10 years as required by tax law, which may be used for audition or other legal purpose.

In case you would like your personal information to be removed, updated or modified, please contact us.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have right at any time to stop us from contacting you for marketing purposes or using your information for marketing purposes.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please e-mail us at support@pronkoconsulting.com. We provide this information free of charge.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

Cookies

Cookies are text files placed on your computer’s browser to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. 

Cookies are also used to handle the same visitor session while you browse between pages of the website.

For further information visit https://www.aboutcookies.org.

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in some cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this website page/block. This privacy policy was last updated on 12 of August 2019.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: